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Pass it on.

Chat, calls and meetings, with AI built in.
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Freesbe is where a team that talks to customers passes the work along: a customer handed to a colleague in a thread, a call picked up on your own phone line, a meeting with a guest who joins from the browser, and the notes from it written up by AI. It’s built for support and sales teams first.

These guides cover everything you can do yourself, from your first sign-in to connecting your own tools. Each group below is one part of the job; open a guide, or search everything from the box at the top. For a tour of every feature on one page, see all features.

Start here

Join a workspace, install the apps and find your way around.

Chat

Channels, DMs, threads and everything you do in a conversation.

Calls and meetings

Huddles, scheduled meetings, recordings with AI notes, and helping someone on their screen.

Phone and customer inbox

Phone calls on your own line, and your website chat, email, texts, WhatsApp and Telegram in one place.

Calendars and time

Booking pages, your agenda, Freesbe meetings in your calendar, and the punch clock.

AI and automation

Summaries, translations and writing help, AI tools that act for you, and workflows without code.

Integrations

Your CRM, support desk, finance, monitoring and developer tools, posting into channels.

Admin

Run the workspace: people, settings, plans and billing, moving in and moving out.

Security

How people sign in, a second step, single sign-on, and what happened on your account.

Developers

Apps with bots and tokens, webhooks, the REST API, and Sign in with Freesbe.

Help

Fixes for common problems, how to reach us, and the knowledge base.

Stuck? Ask a question in the Ask the docs panel, or seeGetting help. If something stops working for everyone at once, freesbe.net/status says whether it's on our side and when it's fixed.